Introduction

Welcome to West Allington Lodge Care Home  ("we," "us," "our"). This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website westallingtonlodge.co.uk (the "Site"). We are committed to protecting your privacy and  ensuring that your personal data is handled in a safe and responsible manner.  

Data Controller

West Allington Lodge Care Home

Information We Collect

We may collect and process the following data about you:  

  • Personal Identification Information: Name, email address, phone number, and postal address.  
  • Financial Information: Bank account details, tax information, and other financial  details necessary for our services.  
  • Technical Data: IP address, browser type and version, time zone setting, browser  plug-in types and versions, operating system and platform, and other technology on  the devices you use to access this website.  
  • Usage Data: Information about how you use our website, products, and services.  

How We Use Your Information

We use your personal data for the following purposes:  

  • Provision of Services: To provide and manage our services to you as our client.  
  • Client Support: To manage and respond to your inquiries and requests.  
  • Compliance: To comply with legal and regulatory obligations.  
  • Marketing: To send you information about our services, updates, and promotional  offers (only with your explicit consent).  
  • Website Improvement: To improve our website, products, and services based on your feedback and usage.